Privacy Policy

Effective date: December 1, 2025

Short version

• We do not collect personal information from children unless a parent chooses to provide it (for example, to sign up for a newsletter or purchase the Pro version).
• We use cookies and third-party services only to make the site work, measure usage, and serve kid-safe ads in the free version. You can opt out of some tracking via your browser and by choosing the Pro version.

For parents: our commitment

We design our apps and website to be family-friendly. We do not collect or sell children’s personal information for advertising purposes. When we do collect data it is to provide or improve the service (e.g., save progress, handle purchases, or respond to support requests).

Information we may collect

• Anonymous usage information: Non-identifying analytics (which pages/games are used, device type, general location like country) to improve the experience.
• Device and technical info: Browser type, operating system, and performance data to help debug and optimize the app.
• Content you provide: If a parent sends email, signs up for a newsletter, or purchases Pro, we may store the email and related purchase transaction details.

We avoid collecting unnecessary personal data. We never request Social Security numbers, full financial account numbers (beyond payment tokens handled by secure processors), or other highly sensitive information.

Ads and third parties

The free version may show kid-safe ads. We work with ad partners that follow family-friendly policies; these partners may use cookies or similar technologies to deliver, measure, or personalize ads. We may also use third-party analytics providers. Their data practices are governed by their own policies.

Cookies and similar technologies

We use cookies and local storage for essential site functionality and anonymous analytics. You can clear or block cookies through your browser; doing so may limit certain features.

Safety & children’s privacy

If you are a parent and believe we have collected personal information about your child without consent, please contact us and we will take steps to remove it promptly.

Payments and purchases

Payment processing for Pro or in-app purchases is handled by secure third-party payment providers (App Store, Play Store, or PCI-compliant gateways). We do not store full payment card details on our servers.

How long we keep data

We retain usage and account data only as long as necessary to provide the service, comply with legal obligations, and improve the product. If you ask us to delete your data, we will remove personal data we control, with limited legal exceptions.

Your rights and choices

• Access & correction: You may request access to personal information and ask for corrections.
• Deletion: Parents may request deletion of a child’s personal information.
• Email communications: You can unsubscribe from newsletters or marketing emails using the link in the message.

Security

We use commercially reasonable measures to protect personal information. No system is entirely secure — if you believe your data has been compromised, contact us immediately.

Changes to this policy

We may update this policy occasionally. When we do, we will update the effective date at the top. Significant changes will be communicated where practical.

Contact us

If you have questions, concerns, or requests about privacy, please contact:

Email: support@momomemoryhub.com